Our Policies

Privacy Policy

At ELVOURA, your privacy is paramount. We collect only the information necessary to provide you with a premium shopping experience. This includes your name, shipping address, and contact details for order fulfillment.

Your data is encrypted and never shared with third parties for marketing purposes. We use secure cookies to enhance your browsing experience and remember your preferences.

Shipping & Delivery

We provide worldwide insured shipping to ensure your pieces arrive in perfect condition.

• Local Delivery (Sri Lanka): 2-4 business days.
• International Express: 5-10 business days.
• All orders are processed within 48 hours of purchase.

Returns & Exchanges

If you are not entirely satisfied with your purchase, we offer a seamless return process within 14 days of delivery.

• Items must be unworn, with original tags and packaging.
• Exchanges are subject to stock availability.
• Refunds are processed within 7-10 business days after inspection.